To Whom This May Concern:* *I’m inquiring help with recovering a company’s Facebook pag...

GetHuman811180's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman811180's own words
To Whom This May Concern:* *I’m inquiring help with recovering a company’s Facebook page. The previous salesmen created an account but the email and password used we are unable to recover.* *Is there anyway you can send me a link to reactivate the account with new information? We would like to keep the original account and continue with updated information and allow* *our current followers to stay connected with us.* *If I have sent this email to the wrong department, I ask that you please forward this inquire to the correct department.* * *-Brittany
GetHuman811180 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman811180
Jun 22nd, 2018 - 8 mons ago
I have an issue with Facebook too
Fixed
Seen by 14 customers so far
Similar issue to 52588 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman811180 started working on this issue
Jun 22nd, 2018 6:37pm
GetHuman811180 indicated the issue is not fixed yet.
Jun 22nd, 2018 8:13pm