I submitted a request for name change several months ago for https:**www.facebook.com*n...

GetHuman807409's customer service issue with Facebook from June 2018

4 views | 51413 similar | 0 following
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The issue in GetHuman807409's own words
I submitted a request for name change several months ago for https:**www.facebook.com*nonasitaliankitchen* which shows as FreshCrust. It was requested to be changed to Nona's Italian Kitchen. The change request has been pending for almost * months and I cannot resubmit it.**The change request meets all the guidelines and should be approved.**I have reported the problem to Facebook several times and only get an automated feedback response.**I have been able to have another page name changed recently with no problem in a matter of days. **There is definitely an issue where requests that were submitted several months ago are now stuck and left in limbo. This is hurting the business and preventing the use of paid Facebook Ads, so it is hurting Facebook too. Please help!

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Facebook

Customer service issue
Reported by GetHuman807409
Jun 21st, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 51413 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman807409 started working on this issue
Jun 21st, 2018 5:28pm
GetHuman807409 indicated the issue is not fixed yet.
Jun 21st, 2018 7:14pm
GetHuman807409 indicated the issue is not fixed yet.
Jun 22nd, 2018 6:53pm

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