hacked account - cannot access

GetHuman-tuhsilv's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tuhsilv's own words
My facebook account was hacked a few weeks ago and my password was changed. My security information (email address and phone number) are from old accounts that I can no longer access, and therefore I cannot change my password and cannot get into my account.**My profile name is Starry Sky ( Rita Silver ).
GetHuman-tuhsilv did not yet indicate what Facebook should do to make this right.
I've tried all the resolutions on the help tab, but nothing has worked.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman-tuhsilv
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 10 customers so far
Similar issue to 44524 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-tuhsilv started working on this issue
Jun 15th, 2018 9:01pm
GetHuman-tuhsilv indicated the issue is not fixed yet.
Jun 15th, 2018 11:02pm