Frustrated

GetHuman-deblover's customer service issue with Facebook from June 2018

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0 following
Help with my Facebook issue
How did GetHuman-deblover do it?
Waiting to hear how GetHuman-deblover fixed the problem to share with other customers.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-deblover's own words
Use my Facebook account on my mobile phone ... My account is temporarily locked due to someone in Dallas Texas trying to use my account. To recover I need my old password that was used when I set up my account. I do not remember this password so please tell me how to reset my account without that password
This is very frustrating as I don’t remember my old password
Unlocking my account
I have been a customer since **** and I expect help from tech support to help unlock my account without my old password
Remembering my old password is how I have tried to fix this
I have an issue with Facebook too
How GetHuman-deblover fixed the problem
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Facebook

Face book
Customer service issue
Reported by GetHuman-deblover
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 44188 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-deblover started working on this issue
Jun 15th, 2018 3:24pm
GetHuman-deblover indicated the issue is not fixed yet.
Jun 15th, 2018 7:14pm
GetHuman-deblover indicated the issue is not fixed yet.
Jun 15th, 2018 7:19pm
GetHuman-deblover indicated the issue is not fixed yet.
Jun 16th, 2018 2:08pm
GetHuman-deblover indicated the issue is not fixed yet.
Jun 16th, 2018 2:09pm
GetHuman-deblover indicated the issue is not fixed yet.
Jun 16th, 2018 2:15pm
GetHuman-deblover confirmed the issue is fixed. Hooray!
Jul 23rd, 2018 6:06pm
GetHuman-deblover confirmed the issue is fixed. Hooray!
Aug 3rd, 2018 2:11am