I accidentally logged myself out of my account and cannot get back into it. I have rese...

GetHuman787010's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman787010's own words
I accidentally logged myself out of my account and cannot get back into it. I have reset the password but I have to have a code from the code generator. I no longer have access to my old phone number so I cannot recieve the code. I have sent in a picture of my photo ID as well as a photo holding a hand written code. All of this around * pm last night. How can I regain access to my account? Please help!
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Facebook

Customer service issue
Reported by GetHuman787010
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 44023 others
1 customer following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman787010 started working on this issue
Jun 15th, 2018 12:55pm
GetHuman787010 indicated the issue is not fixed yet.
Jun 15th, 2018 1:57pm
GetHuman787010 indicated the issue is not fixed yet.
Jun 15th, 2018 1:57pm
GetHuman787010 indicated the issue is not fixed yet.
Jun 15th, 2018 2:41pm
GetHuman787010 indicated the issue is not fixed yet.
Jun 16th, 2018 7:00pm