Need phone rep to call us - donation charged to my account - did not authorize

GetHuman-swyden's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-swyden's own words
We received a transaction on our Visa account in the amount of $** from Facebook for a donation to World Wildlife Fund. We did not make such a donation. We contacted World Wildlife and they said to contact Facebook. The transaction was made on ********* and was charged to a Visa ending in ****. Jeffrey L. Wagoner, Zip code *****. Please advise.*Thank you.
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Customer service issue
Reported by GetHuman-swyden
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 14 customers so far
Similar issue to 43290 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-swyden started working on this issue
Jun 14th, 2018 6:05pm
GetHuman-swyden indicated the issue is not fixed yet.
Jun 14th, 2018 7:14pm
GetHuman-swyden indicated the issue is not fixed yet.
Jun 14th, 2018 7:15pm
GetHuman-swyden indicated the issue is not fixed yet.
Jun 14th, 2018 7:16pm