Someone accessed my account and changed my password using an old email that I thought I...

GetHuman-c_nagel_'s customer service issue with Facebook from June 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-c_nagel_'s own words
Someone accessed my account and changed my password using an old email that I thought I deleted from facebook. I no longer have access to that email. When I try to get back into my account, facebook gives me an option to say that I no longer have access to the email and to give another email, but when I do, no code is being sent to that email. I have tried several times. I can't find any way to get ahold of facebook to gain access to my fb account. I have been a member for ** years and I would like access to my college photos, wedding photos, and memories. Please help! Thank you
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Facebook

Customer service issue
Reported by GetHuman-c_nagel_
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-c_nagel_ started working on this issue
Jun 14th, 2018 4:37pm