I forgot my password. My legal name is not the name I used on my account. This is been...

GetHuman-treymit's customer service issue with Facebook from June 2018

41117 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-treymit's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-treymit's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-treymit will want to follow the link below to head to their help center. We will check on GetHuman-treymit later to make sure it's all set or try to help escalate.
The issue in GetHuman-treymit's own words
I forgot my password. My legal name is not the name I used on my account. This is been an issue all my life. I have seen in * to * different documents with a combination of my legal and give a nickname. And has still been denied access to my account still. I don’t know what else you need from me or how else I can get access to my account again. Again my legal name is used a lot of places however my give a nickname is also used in many places.
GetHuman-treymit did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-treymit fixed the problem
We are waiting for GetHuman-treymit to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-treymit fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-treymit
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 41117 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-treymit started working on this issue
Jun 12th, 2018 8:12pm