We accidentally signed up for an ad. We don't know what is on the ad or how to use the...
GetHuman-amyreal's customer service issue with Facebook from June 2018
Help with my Facebook issue
The issue in GetHuman-amyreal's own words
We accidentally signed up for an ad. We don't know what is on the ad or how to use the ad. We called a number listed on line for facebook help and they informed us that the account was being logged on in * different states which is not legit. They stated that I needed to pay a third party to fix this issue. They did not sound like they were in the US and the guy actually hung up on me after threatening to disable my page. *I need help both on understanding the ad and figuring out if my account is actually being hacked from other states.
GetHuman-amyreal did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-amyreal fixed the problem
We are waiting for GetHuman-amyreal to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.