Hi! **I am managing some FB pages for my client, we are trying to claim and unmanned pa...
GetHuman-jacklaw's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-jacklaw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jacklaw's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jacklaw will want to follow the link below to head to their help center. We will check on GetHuman-jacklaw later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jacklaw may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jacklaw's own words
Hi! **I am managing some FB pages for my client, we are trying to claim and unmanned page right now which is https:**www.facebook.com*amantetc. We have created another page which is https:**www.facebook.com*amantehk. **I would like to provide BR (business registration document) to you for processing. **Also we are trying to claim this unmanned page as well which is https:**www.facebook.com*Sugar-and-Spice-Tung-Chung-******************Please advise me how to proceed further.**Best regards,**Jack
GetHuman-jacklaw did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jacklaw fixed the problem
We are waiting for GetHuman-jacklaw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.