I have forgotten my fb password. The email associated with my account (*****@***.com) w...

GetHuman-dmrobert's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-dmrobert's own words
I have forgotten my fb password. The email associated with my account (*****@***.com) was deactivated when I got married last year. I was unable to change my email to my current email (*****@***.com) because I cannot remember my password. I saw that my phone number (***-***-****) was listed with my account so I thought I could log out and use the recovery feature to get the link to reset but now it is not showing as an option. I need to know how to get into my account again.
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Customer service issue
Reported by GetHuman-dmrobert
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 40275 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dmrobert started working on this issue
Jun 12th, 2018 2:20am
GetHuman-dmrobert indicated the issue is not fixed yet.
Jun 12th, 2018 10:53am
GetHuman-dmrobert indicated the issue is not fixed yet.
Jun 12th, 2018 3:00pm
GetHuman-dmrobert indicated the issue is not fixed yet.
Jun 12th, 2018 3:05pm
GetHuman-dmrobert indicated the issue is not fixed yet.
Jun 13th, 2018 10:11am
GetHuman-dmrobert indicated the issue is not fixed yet.
Jun 14th, 2018 7:20pm
GetHuman-dmrobert indicated the issue is not fixed yet.
Jun 15th, 2018 1:24pm