My second authentication code does not come to a number I'm not familiar with it don't...

GetHuman-capron_s's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-capron_s's own words
I was trying to log in to my facebook account ... My second authentication code does not come to a number I'm not familiar with it don't come to my email but I do get the first authentication code sent to ***-***-**** but the second authentication code it asks for does not send to any of my devices
This was especially if frustrating because the authentication code is not coming to my phone or either one of my email addresses the only ones I know that Facebook has
They can make this right by helping me get back to my old account with the email address *****@***.com
I've had a Facebook for a while I just want my account back
I have ran out of options on how to get ahold of Facebook to get this fixed
I have an issue with Facebook too
How GetHuman-capron_s fixed the problem
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Facebook
Customer service issue
Reported by GetHuman-capron_s
Jun 10th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 18 customers so far
Similar issue to 359 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-capron_s started working on this issue
Jun 10th, 2018 11:11pm
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 11th, 2018 2:15am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 11th, 2018 2:22am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 12th, 2018 12:07am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 12th, 2018 12:08am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 12th, 2018 12:15am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 12th, 2018 12:17am
GetHuman-capron_s shared this issue with friends on Facebook
Jun 12th, 2018 12:19am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 12th, 2018 12:21am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 12th, 2018 11:53pm
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 13th, 2018 1:25am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 13th, 2018 1:27am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 13th, 2018 1:27am
GetHuman-capron_s indicated the issue is not fixed yet.
Jun 13th, 2018 1:31am