Hi at the weekend someone got got into my account or hacked it i was notified of this b...

GetHuman-sjaneloc's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sjaneloc's own words
Hi at the weekend someone got got into my account or hacked it i was notified of this by email so tried to change my password but it wouldnt let me. i no longer have my account as think it has been suspended how do i get my account back please? i would be so upset if i lost my account for good as i have alot of photos (memories) on it and also seeing as it wasnt my fault. If you could get back to me asap please i would really appriciate it as i dont know what do do.Thankyou * Sarah Lockley
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Facebook

Customer service issue
Reported by GetHuman-sjaneloc
Jun 11th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 389 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sjaneloc started working on this issue
Jun 11th, 2018 12:10pm
GetHuman-sjaneloc indicated the issue is not fixed yet.
Jun 11th, 2018 1:40pm
GetHuman-sjaneloc indicated the issue is not fixed yet.
Jun 12th, 2018 1:17pm
GetHuman-sjaneloc indicated the issue is not fixed yet.
Jun 12th, 2018 1:19pm
GetHuman-sjaneloc indicated the issue is not fixed yet.
Jun 12th, 2018 1:20pm