My FB account has been hacked. I no longer can access it. There is a man appearing on m...

GetHuman-kdanilov's customer service issue with Facebook from June 2018

4 views
 | 
60 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-kdanilov's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kdanilov's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kdanilov will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kdanilov can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-kdanilov may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kdanilov's own words
My FB account has been hacked. I no longer can access it. There is a man appearing on my page along with my picture with foreign letter written all over. The email that I created my FB with doesn’t exist anymore. I deactivated it several years ago. That’s why I can’t even reset the account anymore. I was able to find it with my phone number, but still can not log in. *Please help me. All my personal info is there along with pictures
GetHuman-kdanilov did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kdanilov fixed the problem
We are waiting for GetHuman-kdanilov to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kdanilov fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-kdanilov
Jun 10th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 60 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kdanilov started working on this issue
Jun 10th, 2018 1:41pm