For about a week now when I try to post photos or videos a message pops up saying somet...
GetHuman768550's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman768550's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman768550 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman768550 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman768550's own words
For about a week now when I try to post photos or videos a message pops up saying something like : 'we are having trouble accessing your FB account' and needs my password to be put in settings or something like that. I go to settings based on the prompting set up for me and plug in what I recall the password to be which it seems to accept and nothing changes. Please help me figure out how to proceed so I can resume posting photos and videos. Thank you.
GetHuman768550 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman768550 fixed the problem
We are waiting for GetHuman768550 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.