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GetHuman768450's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman768450's own words
Hi,*Seems there is a problem with my account. I was going through my previous posts and noticed one post that had been marked as spam by Facebook. There were two options, *. It is not a spam, *. I did not post this. I selected option * and it took me to another screen where i had to eventually change my password. I did but there was a message stating that there was a problem, so i had to reload the page and change my password again to a different password this time. Still there was a problem, but i received and email stating that my password has been changed. So going back to my Facebook i still have to change my password for the third time now, i'm concerned now.
GetHuman768450 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman768450
Jun 10th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 147 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman768450 started working on this issue
Jun 10th, 2018 7:43am
GetHuman768450 confirmed the issue is fixed. Hooray!
Jun 10th, 2018 7:45am