Hi there my name is Alysha Hansen I was recently hacked and I made a new face book beca...

GetHuman-alyshaha's customer service issue with Facebook from June 2018

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The issue in GetHuman-alyshaha's own words
Hi there my name is Alysha Hansen I was recently hacked and I made a new face book because I could not log all my daughters pictures are saved on my hacked account I was going to save them to my phone because I can still view my old account with my new one but recently I checked and all the pictures and information have been deleted I'm completely heart broken if my daughters baby picture are lost. The account that I believe was hacked that has my daughters pictures is under *****@***.com email the new account I made us under *****@***.com the reason I could not recover my account is my email was to old and I could not change my password. I need my pictures of you could help me please
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Facebook

Customer service issue
Reported by GetHuman-alyshaha
Jun 10th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 327 others
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GetHuman-alyshaha started working on this issue
Jun 10th, 2018 5:35am