Facebook account was hacked and locked me out . Then made me remake a password and when...

GetHuman-shawnmah's customer service issue with Facebook from June 2018

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The issue in GetHuman-shawnmah's own words
Facebook account was hacked and locked me out . Then made me remake a password and when I did i went to sign in to my account and did not work now I can’t even find my old account when I search to remake my password. The only way to see it is when a friend searches me . But when I’m looking and when I finally thought I had it figured it it was almost like a new profile it wasn’t mine . Now I can’t even find it . But every one says it’s still there. Also my original is so old I don’t even know the info to get into my old email account I haven’t used it in years
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Customer service issue
Reported by GetHuman-shawnmah
Jun 10th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 277 others
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GetHuman-shawnmah started working on this issue
Jun 10th, 2018 12:50am