Please my account has been hacked while these evening while I was chatting my was log...

GetHuman-ahmedyus's customer service issue with Facebook from June 2018

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The issue in GetHuman-ahmedyus's own words
Please my account has been hacked while these evening while I was chatting my was logged out. Saying out of session the I was able to login using phone no recovery. After sometime something happen and I was ask to recover my new password through email. But the email there start with c********agmail. But my mail then is *****@***.com.*My FB NAME is Yusuph Achmed Bin Oba. I went to petroleum training institute. But that email up there I have abandon it. My fone no. Is ***********.pls u can get me on this mail *****@***.com
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Facebook

Customer service issue
Reported by GetHuman-ahmedyus
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 521 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ahmedyus started working on this issue
Jun 9th, 2018 10:51pm
GetHuman-ahmedyus indicated the issue is not fixed yet.
Jun 10th, 2018 12:04am
GetHuman-ahmedyus confirmed the issue is fixed. Hooray!
Jun 11th, 2018 4:14am