I had an account locked out. I was a user for * years prior to deleting my old account...
GetHuman-wriglarz's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-wriglarz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wriglarz's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wriglarz will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wriglarz can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-wriglarz's own words
I had an account locked out. I was a user for * years prior to deleting my old account last year because I had an addiction to Facebook. I resigned up under my cell phone **********. I had issues using Facebook, deleted the app and redownloaded the app saying I had supicious activity. I sent a photo that was a profile picture because I don't understand what was going on on what you needed from me. I've been locked out for more then * days. Im not a bot or a fake profile, im trying to reconnect with friends and family, mtb groups, car groups and sell some things on marketplace because Craigslist is bad. Please can you help me reactivate my profile because I need it. Thank you.
GetHuman-wriglarz did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-wriglarz fixed the problem
We are waiting for GetHuman-wriglarz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.