Someone hacked my account. Facebook emailed me asking if it was me who changed the pass...
GetHuman-altidorv's customer service issue with Facebook from June 2018
Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-altidorv's own words
Someone hacked my account. Facebook emailed me asking if it was me who changed the password from California I told them no so they sent me through this thing to secure my account, send a photo ID and change password. I did all of that and it still has not gone through to secure account and it won’t let me get to my account. I have don’t it over ** times and it just says “I’m sorry we can’t access page we are trying to fix it”. I have been dealing with this all morning. I have sent a photo ID to Facebook of myself to let them know it’s me. They have emailed me back saying thank you. But now I cannot get back into my account.
GetHuman-altidorv did not yet indicate what Facebook should do to make this right.
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