Hi Facebook..*I have a account with you under the Name of Phil Pike ( My profile pic is...

GetHuman-philpike's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman-philpike's own words
Hi Facebook..*I have a account with you under the Name of Phil Pike ( My profile pic is an army photograph) which i can still access on my very old phone.. It opens without having to sign in.. I wanted to change my email address and Mobile number etc but when i try it wants me to sign in which i cant remember.. it then says about accessing my old email which was *****@***.com but this account has not existed for quite a few years my new email address is *****@***.com can you please advise on what to do please?
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Customer service issue
Reported by GetHuman-philpike
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 22 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-philpike started working on this issue
Jun 9th, 2018 3:39pm
GetHuman-philpike indicated the issue is not fixed yet.
Jun 10th, 2018 1:27pm