For about * years I'm not receiving any Facebook Push notifications on my mobile phone...

GetHuman-willemsm's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-willemsm's own words
For about * years I'm not receiving any Facebook Push notifications on my mobile phone.**I have had * different phones, notifications are allowed, in my Facebook settings every notification is turned on for Push. If I change it to email or SMS, I do receive notifications, but this is not something I want.**I've literally checked every possible setting that could affect Push notifications and have been struggling with this for years.**I've recently started a business account account and I really need Push notifications to work.**Please help me out, it seems to be a bug in my account that I can not resolve myself.
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Customer service issue
Reported by GetHuman-willemsm
Jun 9th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 9 customers so far
Similar issue to 326 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-willemsm started working on this issue
Jun 9th, 2018 8:26am
GetHuman-willemsm indicated the issue is not fixed yet.
Jun 11th, 2018 7:54am