i understand i have an account set up when i try to sign in i am sent to a site to put...

GetHuman-boogscan's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-boogscan may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-boogscan's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-boogscan will want to follow the link below to head to their help center. We will check on GetHuman-boogscan later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-boogscan's own words:
i understand i have an account set up when i try to sign in i am sent to a site to put in my mobile number so i can get a code. the number is never called. i know the phone works. i am sent over and over to do the same thing. also got codes sent to my email that don't work. VERY FRUSTRATING.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-boogscan
Jun 8th, 2018 - 15d ago
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Seen by 2 customers so far
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GetHuman-boogscan started working on this issue
Jun 8th 6:31pm