Well I can't get back into my account that was connected to this email address...

GetHuman-grayeagl's customer service issue with Facebook from June 2018

Help with my Facebook issue
Well I can't get back into my account that was connected to this email address *****@***.com I tried to open a new account and put my name in which is Kent Loving and it said I had to use a real name that friends and family call me and wouldn't let me create a new account I would like this fixed ASAP and thanks for your help.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-grayeagl
Jun 8th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 207 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-grayeagl started working on this issue
Jun 8th 4:46pm
GetHuman-grayeagl shared this issue with others over email
Jun 8th 4:47pm
GetHuman-grayeagl indicated the issue is not fixed yet.
Jun 8th 6:30pm
GetHuman-grayeagl indicated the issue is not fixed yet.
Jun 9th 5:47pm
GetHuman-grayeagl indicated the issue is not fixed yet.
Jun 11th 8:16pm
GetHuman-grayeagl indicated the issue is not fixed yet.
Jun 11th 8:21pm
GetHuman-grayeagl indicated the issue is not fixed yet.
Jun 11th 8:34pm