Hello, i have a page that was made * years ago and i didnt even use it. Somehow someone...

GetHuman-djoled's customer service issue with Facebook from June 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-djoled's own words
Hello, i have a page that was made * years ago and i didnt even use it. Somehow someone managed to get into my personal account (hacked), got into the page and started a continuos promotion, but even added a payment method wich i didnt realize it was my card. However i took the security steps and removed the unrecongnized payment method but then i found that i am *.**$ in debt of an advertisement that i did not order. Is there a way to restore the previous payment method so the hacker will pay what he wished for or is there another solution? Please help. *Sincerely,*Djordje Devic (Facebook account name)
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Customer service issue
Reported by GetHuman-djoled
Jun 8th, 2018 - a yr ago
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Email on Account
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Name of Account Holder
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Timeline
GetHuman-djoled started working on this issue
Jun 8th, 2018 11:57am
GetHuman-djoled indicated the issue is not fixed yet.
Jun 8th, 2018 12:59pm
GetHuman-djoled indicated the issue is not fixed yet.
Jun 8th, 2018 1:00pm
GetHuman-djoled indicated the issue is not fixed yet.
Jun 9th, 2018 12:58pm