I think someone hacked my account and need to change my p***word I can’t access my acco...

GetHuman762400's customer service issue with Facebook from June 2018

Help with my Facebook issue
I think someone hacked my account and need to change my p***word I can’t access my account settings got a different number on my iphone through tracfone.forgot p***word and can’t receive message from Facebook to change p***word they send it to my old number.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
How GetHuman762400 fixed the problem:
Called tracfone got my old number switched back to my phone and then they could send me a message with new p***word and code
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Facebook

Customer service issue
Reported by GetHuman762400
Jun 8th, 2018 - 11d ago
I have an issue with Facebook too
Fixed
GetHuman762400 shared how to fix
Seen by 6 customers so far
Similar issue to 361 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman762400 started working on this issue
Jun 8th 6:22am
GetHuman762400 indicated the issue is not fixed yet.
Jun 8th 2:09pm
GetHuman762400 confirmed the issue is fixed. Hooray!
Jun 9th 6:16am
GetHuman762400 confirmed the issue is fixed. Hooray!
Jun 9th 6:25am