I was hacked last Sunday and the e mail I signed up with is no longer active and when I...

GetHuman-c_person's customer service issue with Facebook from June 2018

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The issue in GetHuman-c_person's own words
I was hacked last Sunday and the e mail I signed up with is no longer active and when I go to recover account I upload my ID and put in the info that’s asked and no recovery e mails have been sent to my existing active email that it asks for and I keep getting an e mail from fb saying the issue has been resolved when it has not. I just need to be able to log in and change my password & update my email with phone number.
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Facebook

Customer service issue
Reported by GetHuman-c_person
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-c_person started working on this issue
Jun 8th, 2018 5:28am