I have an account under the name Marlon Argueta I’ve made a new account but I would lik...

GetHuman-yocelin's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-yocelin's own words
I have an account under the name Marlon Argueta I’ve made a new account but I would like to get my other account back but I have no access to the phone number or email on that account. I would like to know if I can somehow get it back?
GetHuman-yocelin did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-yocelin
Jun 8th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 572 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-yocelin started working on this issue
Jun 8th 1:02am
GetHuman-yocelin indicated the issue is not fixed yet.
Jun 9th 4:28pm
GetHuman-yocelin indicated the issue is not fixed yet.
Jun 13th 1:12am
GetHuman-yocelin indicated the issue is not fixed yet.
Jun 13th 2:47am