My * year old went on my computer and made several charges to a game and no one here wa...

GetHuman760957's customer service issue with Facebook from June 2018

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The issue in GetHuman760957's own words
My * year old went on my computer and made several charges to a game and no one here wants to refund me money which is $***.** cents .. A child accidentally made these charges and am tired of you telling me i can't receive my money back .. I don't care about your policy i want my fucken money back he can't even read yet he has medical problems so i deserve a refund .. If i don't get my refund back i will be forced to take futher action against Facebook.. You are letting children under ** make purchases then don't want to refund ppl when they don't understand your rules
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Facebook

Customer service issue
Reported by GetHuman760957
Jun 7th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 551 others
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Timeline
GetHuman760957 started working on this issue
Jun 7th, 2018 8:00pm