Good day,*I would like to open my old facebook account but i have forgotten my username...

GetHuman-vonmatte's customer service issue with Facebook from June 2018

615 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-vonmatte's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vonmatte's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vonmatte will want to follow the link below to head to their help center. We will check on GetHuman-vonmatte later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-vonmatte may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-vonmatte's own words
Good day,*I would like to open my old facebook account but i have forgotten my username and password. Is there any way that i can open it again. Please help me. You can ask me any information so that i can prove that i am the owner of my old facebook.**Link of my new account:https:***von.matterhorn.****Link of my old account: https:***edmark.santos
GetHuman-vonmatte did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-vonmatte fixed the problem
We are waiting for GetHuman-vonmatte to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vonmatte fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-vonmatte
Jun 7th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 615 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-vonmatte started working on this issue
Jun 7th, 2018 2:58pm