my Sister ** year old had her facebook account hacked. She cannot delete her account or...

GetHuman-worrybea's customer service issue with Facebook from June 2018

Help with my Facebook issue
my Sister ** year old had her facebook account hacked. She cannot delete her account or change her p***word. how can I help her?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
How GetHuman-worrybea fixed the problem:
Don't know how, but after i sent the email to get human she can no longer get on Facebook and has not got any more feedback from her friends.
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Facebook

Customer service issue
Reported by GetHuman-worrybea
Jun 7th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
GetHuman-worrybea shared how to fix
Seen by 9 customers so far
Similar issue to 543 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-worrybea started working on this issue
Jun 7th 12:37pm
GetHuman-worrybea indicated the issue is not fixed yet.
Jun 8th 12:42pm
GetHuman-worrybea indicated the issue is not fixed yet.
Jun 8th 12:44pm
GetHuman-worrybea confirmed the issue is fixed. Hooray!
Jun 10th 4:08pm
GetHuman-worrybea confirmed the issue is fixed. Hooray!
Jun 11th 4:15pm