Hi! My name is Aliya, and my username in facebook is Aliya Adrus. Yesterday I noticed...

GetHuman-aliyanu's customer service issue with Facebook from June 2018

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Hi! My name is Aliya, and my username in facebook is Aliya Adrus. Yesterday I noticed * update posted in group Sekolah Menengah Vokasional Sungai Petani * that posted on my behalf from pages (provide quiz) , which it not posted by me. **So, when I reported it as a spam, facebook ask me to change my password. It has been * times I tried to change a new password, but afterthat no action was taken after the password has been changed. *I attach here a screenshot about noticed I received after changing the password. Hope to hear a good news from facebook team about how to encounter my problem.**Thank you.**Yours sincerely,*Aliya Adrus
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Customer service issue
Reported by GetHuman-aliyanu
Jun 7th, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 15 customers so far
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Timeline
GetHuman-aliyanu started working on this issue
Jun 7th, 2018 9:55am
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 7th, 2018 1:45pm
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 7th, 2018 2:00pm
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 8th, 2018 1:24am
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 8th, 2018 1:26am
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 8th, 2018 1:34am
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 8th, 2018 1:41am
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 8th, 2018 1:43am
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 8th, 2018 1:43am
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 8th, 2018 1:44am
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 8th, 2018 1:46am
GetHuman-aliyanu indicated the issue is not fixed yet.
Jun 8th, 2018 1:46am
GetHuman-aliyanu confirmed the issue is fixed. Hooray!
Jun 8th, 2018 2:47pm