I am the legacy contact for my late husband, Quentin Mason. His page has suddenly disap...

GetHuman-tracilma's customer service issue with Facebook from June 2018

7 views
 | 
523 similar
 | 
0 following
Help with my Facebook issue
GetHuman-tracilma's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tracilma will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tracilma can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-tracilma's own words
I am the legacy contact for my late husband, Quentin Mason. His page has suddenly disappeared, even though I did not request it. It's imperative the page be restored. There are cherished pictures, posts, & memories of him & our young daughter on it. I still post pictures of her & updates to his page as part of my grieving process. Please restore the page. Please contact me. *Traci Lawrence Mason ***-***-****
GetHuman-tracilma did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tracilma fixed the problem
We are waiting for GetHuman-tracilma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tracilma fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-tracilma
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 523 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tracilma started working on this issue
Jun 6th, 2018 9:07pm
GetHuman-tracilma indicated the issue is not fixed yet.
Jun 8th, 2018 1:40am
GetHuman-tracilma indicated the issue is not fixed yet.
Jun 8th, 2018 1:40am