The new update won't let me login to my account on my phone it's telling me that I have...

GetHuman757079's customer service issue with Facebook from June 2018

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The issue in GetHuman757079's own words
The new update won't let me login to my account on my phone it's telling me that I have to reset my password
GetHuman757079 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman757079
Jun 6th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 177 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman757079 started working on this issue
Jun 6th 6:33pm
GetHuman757079 shared this issue with friends on Facebook
Jun 6th 6:34pm
GetHuman757079 confirmed the issue is fixed. Hooray!
Jun 6th 7:34pm