****o*My name is Kamoga Derrick from East Africa Uganda, my account was disabled close...

GetHuman-kamogade's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-kamogade's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kamogade will want to follow the link below to head to their help center. We will check on GetHuman-kamogade later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-kamogade's own words:
****o*My name is Kamoga Derrick from East Africa Uganda, my account was disabled close to a month now. I used a phone number as my login detail and it’s **********. I appealed but there was no change, I need my account back please cos my entire life is on it. *Another issue is that Vodafone which has been my service provider has closed down in our country Uganda, so I thought may be it has an effect on my account being closed not very sure tho.*I will be very great full once my account gets reabled again. Thank you
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-kamogade
Jun 6th, 2018 - 17d ago
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GetHuman-kamogade started working on this issue
Jun 6th 3:24pm