My facebook was hacked Thursday two weeks ago. I have been reporting it to the help cen...

GetHuman-rupertd's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman-rupertd's own words
My facebook was hacked Thursday two weeks ago. I have been reporting it to the help centre system and so have my friends but we keep receiving issues saying my issue has been resolved when it has not. I do not have access to my email associated with my account and the phone number on my account is not mine I believe it is the hackers and he put it there. Can you please assist my case I am losing hope every day. My facebook account is https:**www.facebook.com*rupert.denham.* I do not speak arabic. As you can see he has changed my language and uploaded new photos. I am not sure what else he has done at this point. Can you please email me directly at R*****@***.com where I can prove my identity to you and then reset my password. I look forward to hearing back from you.
I believe my account will soon be used to recruit people for Isis. It should have been a red flag for Facebook administration when they contacted me three days in a row saying someone tried to hack my account. Now it has been hacked and the language has been changed not to mention likely log in's from the same IP* address from the original hack reports.
temporally disable my facebook account and contact me to prove my identity at *****@***.com or simply review my case which I have been sending to *****@***.com every day
I have literally tried everything I can on the internet. I have tried all combinations in the facebook help center amongst* trying to get in using my old email associated with the facebook account.
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Facebook

Customer service issue
Reported by GetHuman-rupertd
Jun 6th, 2018 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 113 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-rupertd started working on this issue
Jun 6th, 2018 6:47am
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 6th, 2018 6:47am
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 10th, 2018 1:34pm
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 10th, 2018 1:34pm
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 10th, 2018 1:35pm
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 10th, 2018 1:41pm
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 10th, 2018 1:42pm
GetHuman-rupertd shared this issue with friends on Facebook
Jun 10th, 2018 1:42pm
GetHuman-rupertd shared this issue with friends on Facebook
Jun 10th, 2018 1:42pm
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 10th, 2018 1:43pm
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 10th, 2018 1:44pm
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 10th, 2018 2:46pm
GetHuman-rupertd indicated the issue is not fixed yet.
Jun 12th, 2018 2:56am

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