My account locked me out saying that someone else has been logging on it with a differe...

GetHuman-siphomnd's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-siphomnd's own words
My account locked me out saying that someone else has been logging on it with a different device. Then it takes through the proccess of recovering and resetting password, when I'm done resetting it says "sorry, something went wrong" **this has been happenning for days I thought that It will be fixed. Now my business is on a stand still.
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Customer service issue
Reported by GetHuman-siphomnd
Jun 6th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 199 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-siphomnd started working on this issue
Jun 6th 2:22am
GetHuman-siphomnd indicated the issue is not fixed yet.
Jun 6th 2:24am