I lost my original Facebook and was trying to change my p***word but instead got a new...

GetHuman-drpdcp's customer service issue with Facebook from June 2018

Help with my Facebook issue
I lost my original Facebook and was trying to change my p***word but instead got a new account. I wont my old account so I have all my friends. if I have to stay in new account I have to start all over getting friends.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-drpdcp
Jun 6th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 517 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-drpdcp started working on this issue
Jun 6th 2:08am
GetHuman-drpdcp indicated the issue is not fixed yet.
Jun 6th 3:43am