I hired Gew TV to set up a facebook page for my company, Holy Smoke Fireworks. However...

GetHuman754576's customer service issue with Facebook from June 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman754576's own words
I hired Gew TV to set up a facebook page for my company, Holy Smoke Fireworks. However I was not set up as administrator and I do not have a password. I have attempted several times to contact Ruon Gew at Gew TV to resolve this issue so that I can manage our facebook page. My attempts span *-* years and I have received no return emails or phone calls. I would like to registered as an administrator of my own facebook page and to have a password that works.
GetHuman754576 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman754576 fixed the problem
I just got really determined and tracked down the creator of my page. He gave me admin status finally.
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Facebook

Customer service issue
Reported by GetHuman754576
Jun 6th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman754576 shared how to fix
Seen by 6 customers so far
Similar issue to 644 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman754576 started working on this issue
Jun 6th, 2018 12:09am
GetHuman754576 indicated the issue is not fixed yet.
Jun 7th, 2018 12:31pm
GetHuman754576 confirmed the issue is fixed. Hooray!
Jun 7th, 2018 4:34pm