I cannot login to Facebook because it is sending the verification code to both my email...

GetHuman754385's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman754385's own words
I cannot login to Facebook because it is sending the verification code to both my email (which I can access) but also my previous phone number which I cannot access and requiring that I use both codes. My Facebook is linked to my Instagram and I can send ID to prove that it is me but I do not know how to login without needing my code from my previous phone number.
GetHuman754385 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman754385
Jun 5th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 190 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman754385 started working on this issue
Jun 5th 11:16pm
GetHuman754385 indicated the issue is not fixed yet.
Jun 6th 12:17am
GetHuman754385 indicated the issue is not fixed yet.
Jun 6th 12:18am
GetHuman754385 indicated the issue is not fixed yet.
Jun 6th 12:18am