I forgot my p***word and it’s not letting me reset the p***code because it’s giving me...

GetHuman-breanawi's customer service issue with Facebook from June 2018

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GetHuman-breanawi's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-breanawi will want to follow the link below to head to their help center. We will check on GetHuman-breanawi later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-breanawi's own words:
I forgot my p***word and it’s not letting me reset the p***code because it’s giving me an error when it’s time for me to put in the code that was sent to my phone number. What do I do.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-breanawi
Jun 5th, 2018 - 18d ago
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Seen by 1 customer so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-breanawi started working on this issue
Jun 5th 9:25pm