My account was accessed this morning by someone not authorized. I am now unable to use...

GetHuman-melcowgi's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-melcowgi's own words
My account was accessed this morning by someone not authorized. I am now unable to use Facebook or Messanger. I have tried severall times to resolve but have been unable. How can I get this fixed?*My user name is my email address:*M*****@***.com.*Thanks
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Facebook

Customer service issue
Reported by GetHuman-melcowgi
Jun 5th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
Similar issue to 326 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-melcowgi started working on this issue
Jun 5th 5:19pm
GetHuman-melcowgi indicated the issue is not fixed yet.
Jun 5th 6:53pm
GetHuman-melcowgi confirmed the issue is fixed. Hooray!
Jun 6th 7:13pm