For the past three weeks, I have been having a dreadful experience doing my live stream...
GetHuman-grantcom's customer service issue with Facebook from June 2018
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The issue in GetHuman-grantcom's own words
For the past three weeks, I have been having a dreadful experience doing my live streaming (Facebook*GRENADABROADCAST). My speeds here are *mbps*UP and **mbps*DOWN. I HAVE ABSOLUTELY NO DIFFICULTY WITH THE NET. In fact, I am also heard globally on my website without any hiccups, whatsoever.**However, when it comes to FB, my stream is constantly being interrupted before disappearing altogether!!!!! On Sunday, for example, in the first half hour of the program, I had no fewer than * outages before it went altogether. Speed checks and traceroutes reveal absolutely no problems.**Why is this happening, and how can it be resolved? Your kind assistance would greatly appreciated.
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