Person running Facebook account for business is no longer with the company. Only they...

GetHuman-mkrueger's customer service issue with Facebook from June 2018

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615 similar
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0 following
Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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The issue in GetHuman-mkrueger's own words
Log in ... Person running Facebook account for business is no longer with the company. Only they knew the password. Need to reset password and update email information on account.
It changed the status to fixed when the issue has not been resolved.
Recovering the account and allowing me to reset the password to assign a new moderator
I've been on Facebook for over ** years
I have used multiple emails and phone numbers associated with the business to attempt to resolve this issue.
I have an issue with Facebook too
How GetHuman-mkrueger fixed the problem
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Facebook

Facebook
Customer service issue
Reported by GetHuman-mkrueger
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 615 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mkrueger started working on this issue
Jun 5th, 2018 3:55pm
GetHuman-mkrueger indicated the issue is not fixed yet.
Jun 5th, 2018 5:01pm
GetHuman-mkrueger indicated the issue is not fixed yet.
Jun 5th, 2018 5:03pm
GetHuman-mkrueger indicated the issue is not fixed yet.
Jun 6th, 2018 7:42pm
GetHuman-mkrueger indicated the issue is not fixed yet.
Jun 8th, 2018 5:12pm