I can't open my fb app on mobile. (Android).**Uninstall and reinstall makes no differen...

GetHuman-benvente's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-benvente's own words
I can't open my fb app on mobile. (Android).**Uninstall and reinstall makes no difference.**PLEASE HELP?
GetHuman-benvente did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-benvente fixed the problem
I kept on trying to open the app and eventually it did.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-benvente
Jun 5th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
GetHuman-benvente shared how to fix
Seen by 14 customers so far
Similar issue to 85 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-benvente started working on this issue
Jun 5th 3:47pm
GetHuman-benvente indicated the issue is not fixed yet.
Jun 5th 4:57pm
GetHuman-benvente indicated the issue is not fixed yet.
Jun 5th 4:58pm
GetHuman-benvente indicated the issue is not fixed yet.
Jun 5th 4:58pm
GetHuman-benvente indicated the issue is not fixed yet.
Jun 5th 4:59pm
GetHuman-benvente confirmed the issue is fixed. Hooray!
Jun 6th 5:09pm
GetHuman-benvente confirmed the issue is fixed. Hooray!
Jun 8th 4:47pm