I don’t remember why password I get the text to re set it it won’t let me. When I look...

GetHuman-kelceesm's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-kelceesm's own words
I don’t remember why password I get the text to re set it it won’t let me. When I look up my account it says I do not have one. I have had the same Facebook for years
GetHuman-kelceesm did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-kelceesm
Jun 5th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 372 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kelceesm started working on this issue
Jun 5th 3:20pm
GetHuman-kelceesm indicated the issue is not fixed yet.
Jun 5th 5:01pm
GetHuman-kelceesm indicated the issue is not fixed yet.
Jun 5th 5:18pm