Hi there - I lost access to my old email account as it was deleted by mistake - this re...
GetHuman-amylk's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman-amylk's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amylk will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-amylk can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-amylk's own words
Hi there - I lost access to my old email account as it was deleted by mistake - this resulted in me losing access to my old facebook account and I had to create a new one. The issue I am having is - there are some very sentimental photos I wish to recover and its the only place i kept them - can someone please help me? I will delete the extra account when I am done - here is the link - please message me with any questions whenever you can - thanks so much! https:**www.facebook.com*amy.kenny.**
GetHuman-amylk did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-amylk fixed the problem
We are waiting for GetHuman-amylk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.