Hi there - I lost access to my old email account as it was deleted by mistake - this re...

GetHuman-amylk's customer service issue with Facebook from June 2018

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The issue in GetHuman-amylk's own words
Hi there - I lost access to my old email account as it was deleted by mistake - this resulted in me losing access to my old facebook account and I had to create a new one. The issue I am having is - there are some very sentimental photos I wish to recover and its the only place i kept them - can someone please help me? I will delete the extra account when I am done - here is the link - please message me with any questions whenever you can - thanks so much! https:**www.facebook.com*amy.kenny.**
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Facebook

Customer service issue
Reported by GetHuman-amylk
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
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Similar issue to 400 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-amylk started working on this issue
Jun 5th, 2018 1:00pm
GetHuman-amylk indicated the issue is not fixed yet.
Jun 5th, 2018 1:01pm