No longer have access to the yahoo email address on file so i am unable to get the code to reset my password.

GetHuman751584's customer service issue with Facebook from June 2018

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573 similar
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0 following
Help with my Facebook issue
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The issue in GetHuman751584's own words
I have been having a lot of trouble with my account over the past few days. I thought I finally had it figured out and changed my password but now it wont let me log in. The email on file I no longer have access to so I tried to change it. I received an email about sending valid form of ID. I sent a return email with the ID but have yet to hear back. When will this issue be resolved? Thank you!
I want the email address on my account changed so it will send me the code to reset my password. I no longer have access to the yahoo email address on file.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman751584
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 21 customers so far
Similar issue to 573 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman751584 started working on this issue
Jun 5th, 2018 12:36pm
GetHuman751584 indicated the issue is not fixed yet.
Jun 5th, 2018 1:53pm
GetHuman751584 indicated the issue is not fixed yet.
Jun 5th, 2018 1:54pm
GetHuman751584 indicated the issue is not fixed yet.
Jun 5th, 2018 1:57pm
GetHuman751584 indicated the issue is not fixed yet.
Jun 5th, 2018 1:59pm
GetHuman751584 indicated the issue is not fixed yet.
Jun 5th, 2018 2:11pm
GetHuman751584 indicated the issue is not fixed yet.
Jun 5th, 2018 2:14pm
GetHuman751584 indicated the issue is not fixed yet.
Jun 5th, 2018 2:22pm
GetHuman751584 indicated the issue is not fixed yet.
Jun 5th, 2018 2:26pm
GetHuman751584 shared this issue with friends on Facebook
Jun 5th, 2018 2:27pm
GetHuman751584 indicated the issue is not fixed yet.
Jun 6th, 2018 6:00pm