I v been asked from Facebook to verify my Iden***y and everytime I try to follow the st...

GetHuman-bacheerz's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-bacheerz may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-bacheerz's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bacheerz will want to follow the link below to head to their help center. We will check on GetHuman-bacheerz later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-bacheerz's own words:
I v been asked from Facebook to verify my Iden***y and everytime I try to follow the steps it prings me to use phone number option only to recover my account ,therefore I have this account since **** , plz help with another option to recover like using friend profiles picture and verify
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-bacheerz
Jun 5th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 12 customers so far
Similar issue to 17 others
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GetHuman-bacheerz started working on this issue
Jun 5th 11:36am